General Information -Ordering, Ship/Receive

How many boxes are there to our frame? What is in each box?
There are two boxes for one complete frame. One box includes the header and casing and the other box includes the uprights and casing.

How many parts make up the adjustable frame?
Not counting the casing, there are 6 parts which are strike, hinge and header door sides, and strike, hinge and header closure pieces.

What does the label color on the ends of the boxes mean?
Dark Tan Label - Browntone Frame
Red Label - Black Frame
Yellow Label - Autumn Brown Frame
Green Label - Western White
Blue Label - Stone Gray, Prime Electro Galvanized, Special Colors

What must you be aware of when shipping a frame that is smaller than 4"?
One header will no longer work for both 1 3/4" and 1 3/8" uprights. You must ship either 1 3/8" or
1 3/4" header to match uprights.

Is the Timely throat size the same as the wall width?
Yes, because unlike hollow metal frames, Timely frames do not have a return.

What size frame would you order for a 4 3/4" wall?
Because the frame is built with a 1/8" tolerance, you would order a 4 7/8" frame.

What does Timely's frame series S, C and E stand for?
S = 20 ga.; C = 18 ga. and E = 20 ga. (for Stainless and Brass)

Note: For information on how to order frames, please refer to the General Information section of your Technical Manual.